OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
218 ratings and 117 comments received in the last 90 days.
08 July 2025
Cameran kept me up to date from the day I put the deposit down until the arrival of my new car and beyond. Fabulous team member.
04 July 2025
as written above
04 July 2025
Very pleased with the deal offerd
03 July 2025
I have used BMW Barons for 7 years now. My experience this time round was great from start to finish. The team went above and beyond
03 July 2025
Didn't rush us, went over all our questions, fully explained everything.
24 June 2025
Excellent Service from Karina and Karl.
22 June 2025
Good communication, kept up to date with status, delivery date, required paperwork.
08 June 2025
Excellent service
03 June 2025
Very helpful and patient
09 July 2025
Very satisfied
09 July 2025
I can feel while driving the car after the service
09 July 2025
Excellent service from start to finish with my Car Purchase
08 July 2025
Nice rest room while you wait ??
08 July 2025
As above
07 July 2025
As above
06 July 2025
Customer service was great
05 July 2025
My service was carried out very effectively and efficiently. Muhammed looked after me very well, sorting out my insurance claim for a replacement tyre.
05 July 2025
The only thing that stop me from giving 5 stars was the car cleaning. It was a 50/50 clean, body work washed but water marks all over the body work. Foot wells hoovered but not the seats. Either clean the car properly or don't clean at all.
02 July 2025
Prompt and efficient
08 July 2025
The process was actually quite straight forward and the environment was very nice albeit busy. Even at month end they found time to accommodate our diary